Frequently Asked Questions
Everything you need to know about HED performance gear.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
How do I determine the correct size for my HED apparel?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a compression-like feel.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain base layers and protective gear must be unopened.
Do you offer international shipping?
Yes, HED ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and customs processing.
How should I care for my high-performance fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Are HED products covered by a warranty?
All HED gear comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
